Location & Date: Paris, France: Jul 8-12 | Dubai, UAE: Jul 22-26
CEUs: 6.0
Registration Discount: $3,900 – You must Register 60 days in advance and payment must be Paid In Full 30 days prior to the start of class.

Course Overview

This course is designed to explore leadership in today’s regulated industry environments and to effectively develop and align leaders with the organizations for which they are responsible for regulatory functions. The primary focus is on results-based leadership and management knowledge, skills and practices that make a difference by inspiring managers to align people with the organization’s vision and achieve key performance indications, regardless of obstacles.

Our goal is to provide a highly interactive and integrative professional development environment by using knowledge management and global best practices to ensure manager’s understanding and ability to improve performance in many critical areas while responding to current and future challenges. We will do this by bringing forth various issues that impact the effective planning, organizing, directing and coordinating of regulation activities and coach participants on the development of strategic techniques and tactical methods through utilization of presentations, case studies, and experimental exercises designed to engage leaders and deepen their learning.

Course Objective

The objective of this course is to enable regulation management professionals to effectively lead and manage the workforce by enhancing their managerial skills enabling them to communicate and promote the organization’s specific strategic purpose and lead others to embrace the vision and achieve the organization’s goals and objectives. Participants will gain an enhanced understanding of critical management functions and how to plan and problem-solve to achieve effective regulation management through learning and development in the following areas:
• Role of Regulation Managers: What it takes to be a leader in the Regulatory Environment
• Strategic Focuses that Impact Key Results Areas in Regulation
• Skill Requirements and Critical Management Functions for Regulation Managers
• Planning Characteristics: Types and Approaches to Planning
• Challenges Faced by Regulation Managers: Using the Problem-Solving Process
• Organizational Performance Management Systems
• Understanding Organizational Assessment and Critical Leadership Needs
• Case Study: Leadership Development Toolkit: Key Components of Leadership Development

Target Audience

Directors, Sr. Level Managers and Key Staff in Regulation Management; Managers of Regulatory Agencies and Commissions; Executives and Policy Makers in Human Resources and Capital Management; Directors and Managers of Training and Development in Regulation Management; Directors and Managers of Strategic Planning and Contract Management; Industry leaders in utility firms, consumer groups and government.

Course Outline

MODULE 1 – Role of Regulation Managers: What it takes to be a Leader in the Regulatory Environment
• Defining the Role: Ten Attributes of Effective Regulation Managers
• Primary Responsibilities of a Regulation Manager
• Four Keys to Managing Regulatory Uncertainty
• Human Resource Management and Employee Effectiveness

MODULE 2 – Strategic Focuses that Impact Key Results Areas in Regulation
• Operational Excellence in Regulatory Management
• Process Centric vs. People Centric Approaches
• Product/Service Leadership
• Customer Enrichment
• Internal/External Forces that Impact Key Results

MODULE 3 – Skill Requirements and Critical Management Functions for Regulation Managers
• Why Planning and Organizing is the First Step in Effective Leadership and Management
• Staffing for Success: Filling Key Job Positions with Exceptional Candidates
• Directing Employees: How to Lead, Motivate and Communicate for Success
• Operational Controls: Monitoring Input and Output

MODULE 4 – Planning Characteristics: Types and Approaches to Planning
• Strategic and Operational Planning
• Planning Characteristics Models that Succeed
• Regulatory Planning Components
• Contingency Planning and Change Management
• Experiential Exercise: Preparing an Action Plan That Gets Results

MODULE 5 – Challenges Faced by Regulation Managers: Using the Problem-Solving Process
• Identifying and Analyzing Common Challenges Regulation Managers Face
• Problem Solving Process Model: Identification, Analysis and Decision Making
• Using Facts, Reason and Assumptions to Problem Solve
• Developing and Deploying Decision Criteria
• Decision Matrix for Developing Alternative Solutions

MODULE 6 – Organizational Performance Management System
• Understanding and Communicating Strategic Focus
• Key Results Areas and Metrics
• Goals and Objectives linked to Organizational Strategies
• Tracking, Monitoring and Addressing Areas for Improvement
• Communicating Results and Rewarding Success

MODULE 7 – Understanding Organizational Assessment and Critical Leadership Needs
• Assessing Leadership Behaviors and Leadership Development Needs
• Core Competency Mapping: Management Skills and Roles
• Measuring Managerial Performance
• Responsibility and Accountability: Why Leaders Must Exercise Both to Succeed
• Leadership Succession Planning
Case Study: Leadership Development Toolkit: Key Components of Leadership Development

Tuition: $4,000