Location: Houston, Texas USA
CEUs: 24.0
Professional credentials assure customers, organizations leadership and business associations, that they are working with people who are knowledgeable and posses current competencies in their respective industries. Participants will receive a “stamp of excellence” which represents their ability, aptitude and distinction among their peers.
Benefits for Participants
- Opportunity to receive valuable training in a quality learning environment
- Develop lifelong learning habits and a wide range of skills making them more marketable
- Obtain recognition for their achievements, talent, and hard work
- Provides a building block for those who wish to advance their education and professional development
Benefits for Employers
- Helps to build a more talented staff
- Aids in employee motivation and creating a positive and professional workplace
- Helps to identify those employees that want to succeed and aids in successful planning
Target Audience
- Managers, Sr. Level Managers, Directors, and Key Staff in Utility Management
- Managers of Regulatory Agencies and Commissions
- Executives and Policy makers in Human Resources and Capital Management
- Directors and Managers of Training and Development in Utility Management
- Directors and Managers of Strategic Planning and Contract Management
- Industry Leaders in Utility firms, Consumer groups and government
Overview
The Certified Regulation Managerial Specialist Program was designed to enhance the knowledge, professionalism, industry standing and effectiveness of mid and senior‐level regulation managers interested in improving their management communications, leadership skills and overall value to the public and communities they serve. The core competencies, knowledge gained and demonstrated understanding of the information will prepare regulation managers for success in all government regulated industries as well as lead to increased confidence by the regulation managers and the regulatory agencies they support. The program will set the standard for which to advertise, hire and compensate employees, leading to better regulation management which will benefit, improve, and further the effective governance of the industry they regulate.
Our goal is to provide a highly interactive and integrative professional development program by using knowledge management and global best practices to give leaders, managers, and government officials that are responsible for regulation management, the confidence to direct teams to achieve the organization’s business goals through use of key managerial concepts, and the principles and policies to which leaders are expected to adhere. We will do this by bringing forth various issues that dominate managers in the regulatory industry as we identify the potential challenges and coach participants on the development of strategic techniques and tactical methods through utilization of presentations, case studies, and experiential exercises designed to engage leaders and deepen their learning.
Course Objective
The objective of this course is to enable regulation management professionals to effectively understand management theories and related management competencies, implement best practices in HR management, overcome governance issues, manage ethical issues and anticipate disruptive change while working towards the creation of transformational change in order to influence the future of the organizations, companies, and communities impacted by industries which they regulate. It focuses on leadership and competency models and management best practices and key concepts which offer a proven methodology that enables effective regulation management.
Objectives and Topics:
- Introduction: The Leader’s Role in the Regulatory Environment
- xperiential Exercises: Leadership Work ‐Styles and Values Self Assessment
- Management Theories and Skills and Effective Application
- Experiential Exercises: Emotional Intelligence Self Assessment and Development Plan
- Strategic Planning and Decision Making
- Human Resource Management Global Best Practices
- Regulatory Relationship Management
- Case Study: Using the STARR method to face and resolve challenging issues, (Strategic Management‐Base Regulation
- Management Based Regulation
- Risk Management in the Regulatory Industry
- Managing Threats and Competition Within Regulated Industries
- Information Technology and Regulated Industries
- Information Technology and Regulating Rulemaking
- Part I: Assessing Leadership Skills and Competition within Regulated Industries
- Part II: Oral Presentation
- Assessing Leadership Skills and Competencies– 360 Access Leadership Assessment and Oral Presentation.
This course requires two (2) prerequisites to be chosen from the following:
- Call Center Management: Customer Service and Workforce Operations Certificate
- Cost of Service Studies and Rate Design: Effective Implementation and Monitoring
- Essential Management Competencies for Regulation Managers
- Economics of Regulation
- Regulatory Challenges & Opportunities of Value Added Service
- Global Management, Leadership and Risk Assessment Strategies
- Entrepreneurial Techniques for Managing Government Organizations and State‐Owned Enterprises
- Global Best Practices in Managerial Excellence
- Effective Leadership and Communications Management in Public Sector
- Business Essentials for Utility Engineers: Understanding and Influencing Finance Decision ‐Making
- Strategic Thinking, Planning and Risk Management in the Public Sector
- ICT Governance: Building Capacity and Sustainability
- International Best Practices in Project Planning, Monitoring, and Evaluation
- Human Capital Management Challenges and Corporate Sustainability Techniques
- Best Practices in Contract Management and Compliance
- Best Practices for Regulation, Security and Effective Management of Mobile Money in Developing Countries
- Key Techniques for Utility Regulators
- Regulatory Challenges and Opportunities of Value Added Service
- Essential Trends for Universal Service Provision Fund (USPF) Projects
- Best Practices in Monitoring and Evaluating of Development Assistance Projects: New Techniques for Independent Monitors and NGO
To register for this course please Contact Us