• Opportunity to receive valuable training in a quality learning environment
• Develop lifelong learning habits and a wide range of skills making them more Marketable
• Obtain recognition for their achievements, talent and hard work
• Provides a building block for those who wish to advance their education and professional development

• Helps to build a more talented staff
• Aids in employee motivation and creating a positive and professional work environment
• Helps to identify those employees that want to succeed and aids in succession planning

• Telecommunications managers and personnel involved in telecoms regulation and policy-making
• Telecommunications senior official in any department
• Looking to complement their skill-set by gaining a good understanding of telecommunications regulation

The Certified Telecoms Managerial Specialist Program was designed to transform participants into subject matter experts in the field of Telecommunications by further developing the core knowledge, skills and abilities that telecommunications professionals require.

Our goal is to use knowledge management and global best practices to give industry leaders, managers, and government officials that are responsible for the telecommunications process, the confidence to direct teams to achieve the organization's business goals through use of key telecoms concepts, principles and policies to which ICT authorities are expected to adhere.

We will do this by bringing forth various issues that dominate telecommunications, as we identify the potential challenges, evaluate various telecommunications processes, and recommend strategic techniques and tactical methods, that are internationally accepted standards and procedures.

The objective of this course is to enable telecommunications professionals to effectively understand and overcome governance issues, manage ethical issues and anticipate disruptive change while working towards the creation of transformational change in order to influence the future of the organizations, companies and communities in today's telecommunications environments.

It focuses on fourteen telecommunications best practices which offer a proven methodology that enables effective telecommunications management. The course includes discussion and analysis of the key issues and tools available to ensure a fair and equitable telecom environment.

• Obtain a sound understanding of the global and competitive telecommunications environment and its impact on the activities of a regulator
• Understand the key principles of regulation including competition policy and licensing and the role and responsibilities of the regulator in these areas
• Understand the role and responsibilities of the regulator with respect to interconnection and tariffs
• The regulatory issues represented by scarce resources including numbering and spectrum management
• Understand important dispute resolution mechanisms and the role of the regulator in settling disputes
• Gain an understanding of the tools available to deal with the regulatory challenges of today's world
• Overall our objective is to ensure participants gain an educational advantage and a greater satisfaction through increased learning in acquiring a more professional approach to their work