This course helps you understand how to lead and manage effectively during tough times and unexpected changes. You’ll learn simple strategies to stay calm, support your team, and make smart decisions during a crisis. It’s designed for beginners, so no prior experience is needed. Whether you're a manager or aspiring leader, this course gives you practical tools to handle disruption with confidence.

The world has been turned upside down because of the global pandemic. The principles of good leadership remains the same but the skillset has changed. Leaders need to be agile and creative as they lead through strenuous conditions. The course tailors leadership and management training as it pertains to the public service sector. The skill set that needs to be developed includes leadership and decision-making, crisis management, organizational management, human capital development, navigating through political waters, and effective communications. The case studies are designed to address key issues in developing countries and emerging economies.