022 – Leading and Managing Crisis During Disruptive Change

Date: May 17 – 28, 2021 | Oct 18 – 29, 2021
Location: Houston, Texas USA
CEUs: 6.0

Registration Discount: $8,400 – You must Register 60 days in advance and payment must be Paid In Full 30 days prior to the start of class.

Course Overview

The world has been turned upside down because of the global pandemic. The principles of good leadership remains the same but the skillset has changed. Leaders need to be agile and creative as they lead through strenuous conditions. The course tailors leadership and management training as it pertains to the public service sector. The skill set that needs to be developed includes leadership and decision-making, crisis management, organizational management, human capital development, navigating through political waters, and effective communications. The case studies are designed to address key issues in developing countries and emerging economies.

Target Audience

Permanent Secretary, Administrator, Senior Manager, HR Personnel, Crisis Managers, Decision Makers, Director, Team leader, Engineer, Analyst

Course Outline

• Leading Teams and Organizations
• Leading through a Crisis
• Crisis Communications
• Making Decisions at Zen
• Developing personal leadership competencies: self-awareness; courage; vision; strategic and analytical thinking;
learning agility; decisiveness; energy; results; credibility; influence; communication
• Planning for and achieving team and organizational results
• Building and maintaining relationships
• Building diversity
• Fostering innovation
• Handling risks, changes, complications and conflicts
• Cultural adaptation

Managing Teams and Organizations

Team and organizational management skills in respect to change, communication, conflict, constraint, crisis, decision, finances, human resources, information, operations, perceptions, performance, process, projects and
programs, quality, resources, risk, skills and strategy
Leadership and Management in developing and emerging economies
• Meeting donor and key stakeholder requirements
• Building strong relations with strategic partners
• Executing in challenging political environments
• Working with limited resources
• Institutionalizing open and participatory communication channels.

Tuition: $8,600